Have questions? Get in touch or look at the FAQ section.

  • How do I get Medicare Rebates?

    If you make an appointment with either your GP, or Psychiatrist, you may be referred on a Mental Health Treatment Plan (MHTP). Please discuss with your referring practitioner to see if you meet criteria for an eligible diagnosis. You will need to bring your referral letter and a copy of the MHTP to your initial appointment.

    With a MHTP, you are initially released 6 sessions, then a further 4 sessions, and then a further 10 sessions may be released after a review of your plan by your GP, or Psychiatrist. This means you are eligible for up to 20 Medicare sessions per calendar year (1st Jan - 31st Dec).

  • Can I attend sessions without a GP referral?

    Yes, you can attend sessions without a GP referral. Some people prefer not to utilise the Medicare scheme, or the issues that you would like to seek help for are not covered by the Medicare scheme. You can still attend an appointment and pay for the full session fee.

    Please note that Medicare do not cover Couples Therapy.

  • Can I get a rebate from my health insurance company?

    Please check with your private Health insurance first as you may be eligible for a refund. This is dependent on the level of your cover and may not be claimed when also claiming the Medicare rebate scheme for the sessions.

  • How many sessions will I require?

    The number of sessions that you will require depends on the complexity and nature of your situation. On average, the number of sessions required are between 6 to 15 sessions, again dependent on what you are currently experiencing and seeking treatment for.
    A clearer understanding can be sought and discussed at the initial session.

  • I am a Christian and I am looking for a psychologist who is also a Christian?

    We understand that this gives you comfort when taking that first step in making an appointment to visit a psychologist who is also a Christian. Our registered psychologist Carolyn is also a Christian. It is important to note that as a psychologist we only use evidence-based treatments for psychological conditions, and being a Christian does not necessarily change any of these aspects of the treatment that will be provided. It is however understandable that some people will feel more comfortable speaking to a psychologist who shares similar Christian values.

    Please note, clients from all backgrounds and religions are welcome at New Beginnings Psychology and we take a non-judgemental approach to beliefs and values.

Make the first step in talking to us.

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Find Us

Suite 63,

15-17 Terminus St.

Castle Hill, NSW, 2154

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Available Hours

Mon – Wed: 10am to 6pm
Thurs – Fri: 9am to 5pm